Social media has been the new rage in marketing. It sure feels like hype but let’s have a look at what it really is, what it should mean to you and, if there is any money in it for your business?
First thing to understand: Social Media is not just Facebook. There are tons and tons of social channels that are not related to Facebook in any way at all. Twitter, Blogs, LinkedIn are just some of the better known names. But there are hundreds more. YouTube has become a de-facto TV channel for small and large businesses, and if you are into marketing you’d notice that there is a shift in the way marketers think. No longer do they try to get YOUR message to the TARGET MARKET. Now they try to get the TARGET MARKET to engage in a conversation and talk back to you!
There are three steps to Social Marketing:
1. Talk to the market in a way that allows them to answers. Technology takes care of that. It is readily available, inexpensive and allows for quick set up. Now you can tell very quickly if they are interested. Do you know how? If they answer, they are…
2. Start a conversation with your market. Now that you talk to them and they can respond, get in a conversation. This allows you to find out what the market wants, realize quickly when their tastes change, and test your products and services to see if they like what you have.
3. See if you can get them to talk to each other about you. Then you know you hit home. you can tell when people are “re-tweeting” about your stuff, when a couple of page “likes” turns into an avalanche or when your video on YouTube goes viral.
The more people talk with you and amongst themselves about you and your product or service the more you will sell. IT IS THAT EASY. If a hundred people talk about your product some of them will look it up on your website, and some of these will buy. How does that compare to not having anyone talk about it? I thought you might think that way…. That’s it; that is what Social Media should mean to you.
There are many companies and individuals who can help you start, do it for you, or teach you how to do it. Yours Truly is one of them. Find the one you think would work the best for you and don’t wait, just do it; why? NO – Not because everyone else will and you will die of starvation. Not at all. The reason is actually that it is easier than you think and you are just wasting your time not doing it because a baseless fear of what you don’t know about glues your wheels to the ground.
Just start with one little thing. You’d be happy you did.
Yoram